Workplace conflict can cause stress and anxiety. It can create an uncomfortable work environment, a disintegration of teamwork, and even lead to violence and resignations. This module discusses the different causes of disputes and offers some practical tips for resolving workplace conflict.
This module covers:
- what is workplace conflict and what causes it
- the difference between opposing opinions and simple personality clashes
- the damage conflict can cause to businesses
- the risk of not acting quickly, and
- how to handle difficult behaviours.